People
Our activities revolve around people and we focus on human capital and human rights, as they form the core of CapMan’s success. The decisions we make impact our assets, the employees of our portfolio companies, the tenants, hotels, guests and employees of our real estate assets, and the communities around us. We are also accountable for our actions and decisions, and we believe that transparency fosters good governance.
Diverse, equitable and inclusive businesses that provide meaningful work
CapMan plays an integral role in society through the assets and businesses in which we invest. We develop and transition real estate, natural capital, and infrastructure assets, and companies to something we can take pride in, witnessing them become places where employees enjoy working and customers and tenants want to frequent and endorse. At CapMan, we target an eNPS (employee Net Promoter Score) above 50 and an inclusion index score above 70. For our investments, we aim for employee satisfaction above 3.5/5 or an eNPS above 25, and tenant satisfaction above 4/5 or an NPS (Net Promoter Score) above 0. Diversity, Equity and Inclusion (DEI) are material sustainability topics for CapMan as our organisation and activities should reflect the markets in which we operate. We expect portfolio companies with over 75 employees and where CapMan is a majority owner to implement a DEI policy. Finally, we target a maximum of 70% representation of any gender in new appointments to portfolio company boards and management teams.
CapMan’s internal DEI working group is leading the way
In 2023 CapMan established an internal working group that focuses on discussing and highlighting pertinent DEI issues across the organisation. Composed of various members across teams, functions, seniorities and geographic locations, the DEI working group provides practical guidelines and recommendations to management in biannual workshops. The DEI working group is sponsored by the Audit and Risk Committee Chair of CapMan’s Board of Directors. The goal is to continuously increase diversity, equity and inclusion across CapMan, especially on a decision-making level, including Management Group, investment professionals and Partners. Our increasing awareness on DEI matters enable us to promote these topics also with our investments and how to measure success in different organisations.
Diversity Equity and Inclusion Governance at CapMan
Human rights throughout our
value chain
We respect human rights for all people, including our employees, those working for and with our investments, tenants and hotel guests, and local communities. We focus on promoting human rights throughout our investments’ value chains and continuously improve human rights governance in accordance with international standards on responsible business conduct such as the OECD Guidelines for Multinational Enterprises, and the United Nations Guiding Principles on Business and Human Rights (UNGP).. CapMan conducted an assessment of salient human rights risks and impacts with external experts that has also taken into account the requirements set by the EU Taxonomy and upcoming regulations such as the EU Corporate Sustainability Due Diligence Directive (CSDDD). This assessment has identified our existing strengths and a set of recommendations for strengthening current human rights governance, risk management, and policies and procedures. We are implementing the recommendations across our investments, asset management, and property management.
Accountability and transparency
The promotion of good governance, business ethics, and integrity has always been an essential part of CapMan’s investment operations. To improve accountability among decision-makers at CapMan and our portfolio companies, we integrate sustainability factors into remuneration. CapMan is also enhancing transparency regarding sustainability disclosures and to prepare for the upcoming Corporate Sustainability Reporting Directive (CSRD). Our largest portfolio companies will begin reporting according to CSRD requirements simultaneously with CapMan, and we actively assist them in their preparations. Additionally, CapMan is also disclosing the sustainability impacts of our funds under management, providing relevant information in accordance with the Sustainable Finance Disclosure Regulation (SFDR) and the Taxonomy Regulation.